Contact Us

This is the page to use if you want to reach the people behind Best Crypto Casinos — to flag an error in a review, ask how we rank a Bitcoin casino, query a bonus term we've listed, or raise a partnership question. We read everything sent to the editorial inbox at john4congress.com, and we answer the messages we can genuinely help with.

One thing to get out of the way first: we are a comparison site, not a casino. We don't hold player funds, process crypto deposits or withdrawals, run promotions, or have any access to your account at BetPanda, CoinPoker Casino, Cryptorino or any other operator we cover. If your withdrawal is stuck or your bonus hasn't credited, the operator's own support team is the only route that will resolve it. More on that below.

What to send us, and what we'll do with it

Reason for contact	What we can do	What we'd like from you
Factual correction to a review	Re-check the claim and amend or remove it, with the page's update date refreshed	The page, the exact line, and where the correct information is published
Bonus terms look wrong or out of date	Re-read the operator's current terms and update the wagering, time limit or eligibility detail we show	A screenshot or the relevant clause from the operator's terms page
Question about our ratings	Explain how a score was reached and which criteria carried the weight	Which site and which part of the rating you're questioning
Your own experience with a site we list	Log it as a signal for the next review pass — good or bad	Dates, the coin used, and what actually happened
Operator, affiliate or media enquiry	Route it to the commercial side, separate from editorial	The brand, licence jurisdiction and who you represent
Responsible gambling concern	Point you to the right support and remove any content you flag as harmful	Nothing personal you'd rather not share

We don't publish reader messages as testimonials, and we don't invent user reviews. If your account of a payout or a locked account changes what we know about a site, it changes the review — not a quote box.

Things we can't help with

• Account, deposit or withdrawal problems. We have no operator back-end access. Contact the casino's live chat or support email directly, and keep your transaction hash — on-chain transfers are traceable and that hash is the single most useful thing you can give a support agent.
• Getting a bonus reinstated or a wagering requirement waived. Only the operator can make that call, and most terms give them wide discretion on bonus abuse.
• Bypassing state geoblocks, identity verification or sanctions checks. We won't advise on this, and we'd rather you didn't ask. Using false details or routing around a site's restrictions typically voids the terms you agreed to, which puts any balance at risk.
• Legal or tax rulings. We can tell you what's generally known; we can't tell you what applies to you. Speak to a qualified attorney or tax professional.
• Recovering losses. Gambling money is money you may not get back. That's the honest position, and no email to us changes it.

How we rank the crypto casinos you're writing to us about

Most contact messages are really questions about method, so here's the short version. Every site on our lists is researched and verified against published sources — operator terms, licence records where they're publicly checkable, game supplier lists and payout policies. We have not deposited, played or withdrawn at these sites, and we never present an advertised withdrawal speed as a tested result.

The criteria that move a score:

1. Coin support — BTC, ETH, LTC, USDT, USDC, DOGE and wider altcoin support, with weight given to stablecoins because they let you hold value in dollar terms rather than riding crypto price swings mid-session.
2. Payout behavior — stated withdrawal limits, processing windows, whether on-chain confirmation times and network fees are disclosed up front, and whether "instant withdrawals" is qualified anywhere in the terms.
3. Verification policy — what a genuinely low-KYC or no KYC casino asks for at signup versus at cash-out. Many sites advertise anonymous play and still trigger identity verification on large withdrawals or when a review is flagged.
4. Game range and fairness — slots, blackjack, roulette, baccarat, live dealer rooms, and the crash, dice, plinko and in-house originals that crypto sites lean on. We look for provably fair seed verification on originals and RNG certification on third-party titles.
5. Bonus terms, not bonus headlines — playthrough multiples, expiry windows, max bet while wagering, and game weighting.
6. Licensing and security — the stated jurisdiction, plus 2FA availability, session controls and responsible gambling tools.

Commercial disclosure: Best Crypto Casinos earns commission when readers sign up through some of the links on this site. That revenue pays for the research; it does not buy a position, a rating or a favorable line in a review. If an operator asks us to remove a limitation, we say no and tell you they asked. Our editorial approach and who we are is set out in full on the about page.

Three sites readers ask about most

BetPanda — 10% Weekly Cashback

BetPanda sits top of our list at 10.0 because its proposition is unusually easy to verify before you commit: a recurring cashback structure rather than a large front-loaded match bonus, which means far less to unpick in the terms. Weekly cashback is credited on net losses over the qualifying period, and like all cashback it is a rebate on money already lost — not a gift. Check the minimum loss threshold, the crediting day and any playthrough attached to the cashback balance before you assume it's withdrawable. The limitation: readers who want a headline welcome match will find this the least generous first-deposit offer of the sites here, and cashback only pays you when you're down.

CoinPoker Casino — 150% Welcome Bonus up to $2,000

CoinPoker Casino (9.9) is the one we point poker-minded readers to, because the casino runs alongside a card-room product rather than as a standalone slots lobby. The 150% match to $2,000 is a deposit match, not free money: it releases against playthrough, and you should read the wagering multiple, the expiry window, the maximum bet allowed while a bonus is active and which games contribute before depositing to the cap. Its limitation is scope — if live dealer blackjack, roulette and baccarat are your main interest, the table and live-room breadth here is narrower than at the bigger general casinos.

Cryptorino — 100% Match Bonus Up To 1 BTC + 10% Weekly Cashback

Cryptorino (9.9) pairs a first-deposit match with ongoing cashback, which suits players who plan to stay rather than clear a bonus and leave. Note that a bonus denominated in BTC carries its own quirk: the dollar value of a 1 BTC cap moves with the market, and so can the dollar value of what you're wagering. Wagering requirements, eligibility and time limits apply to the match, and cashback terms are separate from bonus terms — read both. The limitation: a 1 BTC ceiling is only meaningful to players depositing at a level most readers won't, so for typical deposits the practical value is the cashback, not the headline.

Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave are covered in the ranked list above and in their individual reviews. Every bonus figure we quote — a 20,000 USDT welcome package, up to 70% rakeback, four match bonuses to $4,000 with 400 free spins — is an advertised maximum subject to the operator's own wagering, eligibility and expiry conditions. If you find one of those conditions stated incorrectly on our pages, that is exactly the message we want.

Paying and getting paid: the questions we answer most

There is no subscription or fee to use Best Crypto Casinos. The cost of taking part sits entirely at the casino, and it comes in three forms: what you deposit, the network fee to move coins on-chain, and any operator-side processing charge.

• Deposits are on-chain transfers from a self-custody wallet or an exchange account to an address the casino generates for you. Send the right coin to the right network — an ETH-network USDT transfer to a Tron address is usually unrecoverable.
• Confirmation times vary by chain and congestion. Litecoin and Dogecoin typically confirm faster and cheaper than Ethereum at busy periods; casinos set their own required confirmation count before crediting.
• Network and gas fees are paid to the chain, not the casino, and they are not refundable. Small deposits can be disproportionately expensive on a high-fee network.
• Withdrawals have minimums, maximums and sometimes daily or monthly caps. Advertised instant payouts describe the operator's approval step, not blockchain settlement, and a manual review can be triggered by size, bonus activity or a verification flag.
• Stablecoins (USDT, USDC) remove price volatility from the balance itself, which is why we flag their availability in every review. They do not remove the risk of losing the bet.

Holding gambling funds in BTC, ETH or DOGE means your balance can fall even when you haven't played. That is a real risk and we won't write around it.

Sportsbooks and the other products these brands run

Several operators we cover are not casino-only. Vave and BC Game carry sportsbooks alongside the casino, and Vave's package includes a free bet component — sports bonuses run on different rules from casino bonuses, usually minimum odds and settled-bet conditions rather than slot playthrough. CoinPoker Casino's sister product is a poker room, where rake and rakeback economics replace house edge as the thing to compare. Rakeback and cashback deals of the kind Winna and Thrill advertise sit closer to the poker model than the classic deposit match. If you're contacting us about one of these side products, say which one — the terms rarely carry across from the casino wallet to the sportsbook or poker balance.

Legal standing, eligibility and age

The crypto casinos compared on this site are offshore operators. They are licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator, and that is a meaningfully different level of oversight from the state-licensed online casinos that exist in a handful of states including New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island — none of which run on crypto. There is no federal legalization of online casino gaming in the US, so for most players these sites sit in a legal grey area. We won't describe them as regulated for US players, because they aren't.

What follows for you: state law varies, some states are explicitly restrictive, and operators self-restrict different states in their own terms. Check your state's position and the site's restricted-territory list before you register. US players are technically liable for tax on gambling winnings and on crypto gains — treat that as general information and consult a qualified tax professional about your own situation. Nothing here is legal advice.

Age: you must be at least 18 to gamble at the sites we list, and 21 where the operator's terms or your state's rules set that as the minimum. Check the site's stated minimum age before registering. This site is not for anyone under that age.

If gambling stops being fun

Gambling costs money over time; that's how it works, and no strategy, coin or site changes it. If it's becoming a problem, the National Problem Gambling Helpline is available at 1-800-GAMBLER, and free confidential support exists in every state. Be aware that offshore crypto casinos may not offer the deposit limits, cooling-off periods or self-exclusion registers that state-regulated operators are required to provide, so the tools you find on one site may not exist on the next. Our responsible gambling resources page sets out what to look for and where to get help, and the terms covering use of this site explain the limits of what we publish.

Reaching us

Send editorial messages, corrections and partnership enquiries through the contact form on this page or to the editorial address published at john4congress.com. Include the page URL and the specific line in question — it gets your message answered considerably faster than a general note. Corrections are prioritized over everything else; commercial enquiries are handled separately from editorial and never affect a rating.

We don't promise a response time we can't hold to. What we will say is that every correction we receive is checked against the operator's published terms before we change anything, and the page's update date moves when it does. Content on this site was last fact-checked on Sep 23, 2026 by Austin Peterson.